Guaranteed or unusually high returns
Be cautious of claims that returns are safe, guaranteed, unusually high or available only for a short time.
What to doInvestment and crypto scam guidance
Fake investment and crypto offers often promise high returns, low risk or urgent access to a limited opportunity. Before sending money or moving crypto, pause and check the warning signs.
Be very cautious if an investment or crypto offer promises guaranteed returns, asks you to act quickly, pressures you to move money, or tells you to keep the opportunity private. Do not send money until you have checked the firm, the contact route, the website, the payment method and whether the offer makes sense.
Investment scams often combine trust, urgency and the fear of missing out.
Be cautious of claims that returns are safe, guaranteed, unusually high or available only for a short time.
What to doScammers often push people to pay before they have time to check properly or speak to someone independent.
Check safelyBe wary if you are asked to send money to a personal account, crypto wallet or unusual payment route.
Pause firstDo these checks away from the person or advert promoting the offer.
Search for the firm yourself. Do not rely only on links, phone numbers or documents sent by the person promoting the investment.
Scammers may copy real firms, logos and documents. A professional-looking website does not prove the offer is genuine.
Be cautious if you are told not to speak to your bank, family, friends or another adviser before paying.
Crypto transfers can be difficult or impossible to reverse. Treat pressure to move crypto as a serious warning sign.
Choose the steps that match where you are in the situation.
Pause. Do not send money, transfer crypto or share more documents until you have checked the offer independently.
Step away from the conversation. Pressure, secrecy and urgency are warning signs, especially where money or crypto is involved.
Contact your bank or payment provider promptly using a trusted route. Keep evidence of the payment and all messages.
Contact the platform or exchange through its official route. Keep wallet addresses, transaction IDs and screenshots.
Keep a record of what was shared and watch for identity misuse. Secure related accounts and passwords.
Be cautious of anyone claiming they can recover your investment or crypto for an upfront fee.
These guides may help if the investment or crypto scam involved payment, account access or suspicious contact.
Contact your bank or payment provider quickly and keep evidence of the transfer.
Read the money guidanceSecure your email, exchange, social media and payment accounts.
Read the account guidanceIf someone called about moving money, pause and contact your bank through a trusted route.
Read the bank call guidanceWarning signs include guaranteed returns, pressure to act quickly, secrecy, unusual payment routes, copied branding and claims that the opportunity is low risk.
Crypto transfers can be difficult or impossible to reverse. If you have moved crypto, contact the platform or exchange through its official route and keep transaction details.
Do not send more money. Contact your bank, payment provider or platform, keep evidence and be careful of recovery offers.
Be very cautious. Recovery scams often target people who have already lost money and may ask for upfront fees.
The UK Scam Safety Toolkit gives you practical checklists and action sheets to keep at home, including steps for suspicious messages, bank calls, online shopping scams and family conversations.
The safest step is often a pause. Download the free Cleverways guide and keep a simple check nearby for suspicious messages, calls, emails and payment requests.
Last reviewed: May 2026. Cleverways provides practical educational guidance and signposts trusted UK routes.