CleverwaysPractical UK scam guidance

Scams are complicated.Your next step shouldn't be.

Clear UK guidance for suspicious messages, unexpected calls, risky payments and the moments when you are helping somebody else.

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No blame. No scare tactics. Start with what happened.

Two family members pausing to check a suspicious message together

Pause together. Use a trusted route to check the message.

UK focusedEvidence ledIndependently producedReview dates shown

Something has just happened?

Begin with your situation.

01I paid or shared detailsTake the urgent steps →02I received a messageCheck it safely →03I’m helping somebodySupport them calmly →

Featured guide · Delivery messages

That redelivery message can wait two minutes.

Learn how to check a delivery message without using its link, which warning signs matter and where to report it.

Reviewed 29 August 2026 · Sources include GOV.UK and the National Cyber Security Centre

Read the delivery-message guide

Practical guidance

Find the situation that sounds like yours.

See every scam guide
01
Calls and impersonation“Your bank says your money is at risk”
02
Friends and familyAn urgent message from a new number
03
Online shoppingBefore buying from a site you do not know
04
Delivery messagesA parcel fee or redelivery message

Why trust Cleverways?

We show where the guidance comes from.

Cleverways is created by a fraud-prevention and learning professional with extensive UK public-sector and international delivery experience.Read our editorial standard
  1. 1
    CheckStart with official and authoritative sources.
  2. 2
    TranslateTurn complex warnings into useful household actions.
  3. 3
    ReviewDate guidance and correct it when things change.

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A useful collection, built for real life.

Start with the free guide, browse the practical articles or use the optional £7 Toolkit as a printable household reference.
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CLEVERWAYSSpot scams in 10 secondsA calm first check for unexpected contact
Version 1.2 · 16 pages · £7