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Scam guides

UK scam guides: what to do now and how to stay safe

Practical Cleverways guidance for suspicious texts, bank calls, scam links, romance scams, fake job offers, delivery scams and other common fraud risks.

UK-focused guidance Plain English No blame or panic Official reporting routes

Start with what happened

If money, bank details or card details may be at risk, contact your bank using a trusted route first. If you are unsure, choose the closest guide below and take one calm practical step.

  • Suspicious texts can be forwarded to 7726.
  • Suspicious emails can be forwarded to report@phishing.gov.uk.
  • Fraud and cyber crime can be reported through Report Fraud.
  • Cleverways is educational guidance, not legal, financial or official reporting advice.

Latest scam watch

A monthly Cleverways update on scam tactics to watch, red flags to check and safe UK reporting routes.

May 2026

Monthly Scam Watch: May 2026

A calm monthly update on delivery messages, bank impersonation calls, slow-building trust scams and the simple checks to use before clicking, paying or sharing codes.

Read this month's Scam Watch
Free guide

Keep the 10-second scam check nearby

If something feels urgent, official or emotionally pressured, pause before acting and check through a trusted route.

Download the free guide

What do you need help with?

These are the highest-intent guides for people who need a clear next step.

Clicked a link

Clicked a scam link?

What to do if you opened a suspicious link, entered details or downloaded something.

Get the steps
Money sent

Sent money to a scammer?

How to contact your bank, keep evidence and watch for recovery scams.

What to do now
Account risk

Account may be hacked?

Recover access, change passwords and secure your email, social or shopping accounts.

Secure the account
Text or call

Suspicious text or call?

Quick checks before you click, reply, call back or share codes.

Check the warning signs
Bank call

Bank phone call scam?

What real banks will not ask you to do, including safe account and code requests.

Read the bank call guide
Delivery text

Royal Mail redelivery scam?

How to check a delivery text safely before tapping links or entering card details.

Check the delivery message

Common scam types

Learn the warning signs before you trust a person, message, offer or website.

Romance scams

Early warning signs, pressure tactics and safe steps if someone online asks for money or secrecy.

Read the romance scam guide

Investment and cryptocurrency scams

Red flags around unrealistic returns, pressure, fake platforms and recovery promises.

Read the investment guide

Fake job offers

How to check roles, recruiters, upfront fees, ID requests and work-from-home offers.

Read the fake job guide

Protecting savings

Practical reminders for protecting savings from pressure, fake opportunities and impersonation.

Read the savings guide

More guides coming

Cleverways is building a practical library for household scam safety and digital confidence.

Start with the free guide

Keep the 10-second scam check nearby

The free Cleverways guide gives you a simple pause-and-check routine for suspicious texts, calls, emails and payment requests.

Official UK reporting routes

Cleverways helps you understand warning signs and next steps. Reporting and urgent account protection should use trusted routes.

Suspicious texts

Forward scam texts to 7726 for free.

Suspicious emails

Forward suspicious emails to report@phishing.gov.uk.

Fraud and cyber crime

Report fraud and cyber crime through Report Fraud.

Go to Report Fraud
Important: If money has left your account, card details were entered, or bank details may be at risk, contact your bank promptly using your banking app, the number on your card, or the bank's official website.

Scam guide FAQs

Which guide should I start with?

Start with what happened most recently. If money or banking details are involved, prioritise contacting your bank through a trusted route.

Are these guides official advice?

No. Cleverways provides practical educational guidance and signposts trusted UK reporting routes. It is not legal, financial or official reporting advice.

Why do the guides focus on slowing down?

Many scams rely on urgency, pressure and confusion. Pausing helps you check through trusted routes before sharing money, codes or personal details.

Can I share these guides with family?

Yes. The wording is designed to be calm, practical and easy to share with someone who may feel embarrassed, rushed or unsure.

Want printable scam-safety checklists at home?

The UK Scam Safety Toolkit gives you practical checklists and action sheets for suspicious messages, bank calls, online shopping scams and family conversations.

Last reviewed: May 2026. Cleverways provides practical educational guidance and signposts trusted UK routes.

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