Get help now.

I paid or shared details

1. Contact your bank or card provider immediately. If your bank participates in 159, dial 159; otherwise use its official app, the number on your card or its website.
2. Tell them clearly that you may have been the victim of fraud.
3. Change affected passwords from a trusted device and do not reuse the old password.
4. Keep messages, payment information and reference numbers.

I sent money — open the payment-specific steps

My account may also have been accessed

Check whether your bank uses 159

Reporting: use Report Fraud in England, Wales or Northern Ireland. In Scotland, contact Police Scotland online or on 101.

I received a suspicious message

1. Do not click, reply or call a number provided only in the message.
2. Check the organisation through its official app or a trusted address.
3. Forward suspicious texts to 7726 and emails to report@phishing.gov.uk.
4. Delete the message after preserving anything you may need as evidence.

I already clicked the link

Use the GOV.UK reporting routes

I’m helping somebody else

1. Slow the situation down and avoid blame.
2. Ask what happened, what was shared and whether any money moved.
3. Help them contact the bank or provider through a trusted route.
4. Write down the next actions so the person does not have to remember everything at once.

See Citizens Advice reporting guidance